Powerful Admin Dashboard
Take complete control of your AI voice assistant with our comprehensive, intuitive admin platform
From call management to AI knowledge bases, every tool you need to deliver exceptional customer experiences—all in one place.
Complete Call Management & History
Track every customer interaction with comprehensive call logging and detailed insights.
Caller Information
Automatically capture and display caller phone numbers and names
Call Details
View precise timestamps, date/time for every interaction
AI-Generated Summaries
Get instant call transcripts and intelligent summaries
Call Status Tracking
Monitor call outcomes
Intelligent Calendar & Appointment Management
Seamlessly manage your availability and customer appointments through an intuitive dual-view system.
Smart Scheduling
AI assistant books appointments during your available hours automatically
Availability Management
Create, update, and delete time slots with recurring schedule support
Appointment Listing
View all scheduled appointments at a glance
Quick Actions
Confirm, cancel, or mark appointments as no-show with one click
Appointment Details
Access caller information, scheduled time, purpose, and status
Flexible Operating Hours Configuration
Define when your AI assistant accepts calls with granular control over your business schedule.
Weekly Schedule
Set different hours for each day of the week
Special Dates
Configure holiday hours and exceptional operating times
24/7 Toggle
Enable round-the-clock availability with a single switch
Timezone Support
Automatic handling of different time zones
Override Options
Temporary schedule changes without affecting regular hours
AI-Powered Knowledge Management
Empower your AI assistant with custom knowledge bases for accurate, context-aware responses.
Easy CRUD Operations
Add, edit, delete, and search knowledge base entries
Flexible Input
Upload text content or documents (PDF, DOCX, TXT)
Document Intelligence & AI Summary Generation
Advanced AI-powered parsing extracts key information from uploaded files and automatically generates concise, accurate summaries.
Organization Tools
Categorize entries with titles, categories, and tags
Contextual Responses
AI uses knowledge bases to provide accurate, business-specific answers
Data-Driven Performance Insights
Make informed decisions with comprehensive analytics and visual reporting.
Call Activity by Hour
Identify peak calling times to optimize staffing
Call Distribution
Visualize call volume patterns and trends
Top Call Outcomes
Understand common call results and customer needs
Performance Summary
Track key metrics like answer rate, average duration, and customer satisfaction
Time Range Filtering
Analyze data by day, week, month, or custom date ranges
Subscription & Usage Management
Monitor your plan limits and manage your subscription with complete transparency.
Real-Time Usage
Track minutes used and remaining in your current billing cycle
Plan Details
View your current subscription tier and included features
Upgrade Options
Easily upgrade or downgrade your plan as needs change
Billing History
Access past invoices and payment records
Overage Management
Control and monitor overage settings
Plus Comprehensive Settings
Beyond these core features, the admin dashboard includes powerful Settings where you have complete control over:
Business Information
Company details, contact information, and branding customization
Language & Localization
Multi-language support and regional settings for global reach
AI Personality & Communication
Customize voice, tone, and conversation style to match your brand
Business Goals & Operations
Configure objectives and operational parameters for optimal performance
Ready to Transform Your Customer Service?
Get started with Vircept today and experience the power of AI-driven customer engagement.
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